Terms of Service

Version 2026-07-01

If you signed a separate Cover Page to access the Product with the same account, and that agreement has not ended, the terms below do not apply to you. Instead, your separate Cover Page applies to your use of the Product.

This Agreement is between Alumys LLC and the company or person accessing or using the Product. This Agreement consists of: (1) the Order Form below and (2) the Framework Terms defined below.

If you are accessing or using the Product on behalf of your company, you represent that you are authorized to accept this Agreement on behalf of your company. By signing up, accessing, or using the Product, Customer indicates its acceptance of this Agreement and agrees to be bound by the terms and conditions of this Agreement.

Cover Page

Order Form

Framework Terms: This Order Form incorporates and is governed by the Framework Terms that are made up of the Key Terms below and the Common Paper Cloud Service Agreement Standard Terms Version 2.1, which are incorporated by reference. Any modifications to the Standard Terms made in the Cover Page will control over conflicts with the Standard Terms. Capitalized words have the meanings given in the Cover Page or the Standard Terms.

Cloud Service: Alumys Tools, Provider's cloud platform at tools.alumys.com, and the products Provider makes available within it as described in the Documentation. At the Effective Date the platform offers Alumys Assessment, an exam engine as a service: examiners build examinations from question banks and pools, including coding questions that execute against hidden tests, deliver them to examinees on a timer with integrity signals, and receive automatic and rubric grading, results and analytics. It includes an API with scoped keys and signed webhooks and an embeddable player. Products added to the platform later are part of the Cloud Service unless their own terms say otherwise.

Order Date: The Effective Date

Subscription Period: 1 month, or 12 months for a plan billed yearly.

Certain parts of the Product have different pricing plans, which are available at Provider's pricing page. Customer will pay Provider the applicable Fees based on the Product tier and Customer's usage. Provider may update Product pricing by giving at least 30 days notice to Customer (including by email or notification within the Product), and the change will apply in the next Subscription Period.

Payment Process: Automatic payment: Customer authorizes Provider to bill and charge Customer's payment method on file at the start of each Subscription Period, and monthly in arrears for metered usage, for immediate payment or deduction without further approval.

Non-Renewal Notice Period: None. Customer may cancel at any time from the billing settings, effective at the end of the current Subscription Period.

Use Limitations: The attempt and credit allowances of the plan Customer selected, as listed at alumys.com/pricing on the Order Date, and the Alumys Acceptable Use Policy. Account holders must be at least 18 years old. The code sandbox may be used only to grade examination submissions.

Technical Support: Customers contact Alumys support by email at support@alumys.com. Support is available on US business days, and Provider responds to support requests within one business day. Support covers account access, billing questions, and defects in the Cloud Service. Onboarding and implementation assistance are provided through the product documentation at alumys.com/docs.

Key Terms

Customer: The company or person who accesses or uses the Product. If the person accepting this Agreement is doing so on behalf of a company, all use of the word "Customer" in the Agreement will mean that company.

Provider: Alumys LLC

Effective Date: The date Customer first accepts this Agreement.

Governing Law: The laws of the State of Florida

Chosen Courts: The state or federal courts located in Florida

Covered Claims:

• Provider Covered Claims: Any action, proceeding, or claim that the Cloud Service, when used by Customer according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon anyone else's intellectual property or other proprietary rights.
• Customer Covered Claims: Any action, proceeding, or claim that (1) the Customer Content, when used according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon anyone else's intellectual property or other proprietary rights; or (2) results from Customer's breach or alleged breach of Section 2.1 (Restrictions on Customer).

General Cap Amount: The fees paid or payable by Customer to Provider in the 12 month period immediately before the claim

Notice Address:

• For Provider: support@alumys.com
• For Customer: The main email address on Customer's account

Attachments and Supplements

DPA: alumys.com/legal/dpa

Security Policy: Provider will use commercially reasonable efforts to secure the Cloud Service from unauthorized access, alteration, or use and other unlawful tampering. Provider's security practices are described at alumys.com/security. Customer Content is encrypted in transit and at rest, hosted in United States regions on Amazon Web Services, and Provider notifies Customer of a confirmed security incident affecting Customer Content within 72 hours.

Privacy Policy: alumys.com/legal/privacy

Acceptable Use Policy: alumys.com/legal/aup